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Pet Lemon Law

Thumbnail image for Arbie.jpgSeveral clients have called us recently with questions about their rights and options when their new puppy is sick. Thankfully, Connecticut is one of 22 states with a Pet Lemon Law. The law applies to cats and dogs that are purchased from a pet shop.

If your new puppy or kitten (or dog or cat) was sick at the time of purchase, or if the new pet was born with a congential condition, the pet shop is required to pay for vet bills or medications. The statute limits the shop's responsibility to the amount paid for the pet or $500, whichever is more. So, if a pet cost $1,500 and the vet bill is $2,000, the pet shop is responsible for only the $1,500 cost. But, if the pet cost only $300, the pet shop would be responsible to pay $500 of the costs.

Pet owners also have the right to a refund or a replacement pet at their option.

To make a claim, pet owners should ask their vet for a letter certifying that the pet was sick at the time of purchase or that the pet has a congenital condition that made the veterinary services necessary.

The Connecticut Department of Agriculture can help pet owners if a pet shop refuses to provide a consumer with a refund. 

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