Connecticut Consumer Protection Law Blog

According to data from the most recent survey conducted by Consumer Federation of America ("CFA") and the North American Consumer Protection Investigators ("NACPI"), auto fraud is the most common complaint among american consumers.  CFA and NACPI surveyed 40 general...

Recently CBS Moneywatch's Jerry Edgerton wrote an article alerting bargain hunters to the possibility that used cars might be a better deal than new cars: "Values for used cars sold at wholesale auctions hit a three-year low in April, according to Kelley Blue Book....

Many consumers applying for credit have heard this phrase at least once.   Most often, it seems to be heard in the finance offices of car dealerships. Over the years, we’ve met many married clients who have visited auto dealerships with the intent to apply for credit...

On May 14, 2013 we filed two lawsuits concerning the collection and repossession activities of two Rent-to-Own companies. The first of the two lawsuits alleges that, after a consumer had fallen behind on her monthly payments, the employees of a Rent-to-Own company...

We filed a civil action concerning a Certified Pre-Owned Volkswagen against Gene Langan Volkswagen of Connecticut, Inc. ("GLVW") and VW Credit, Inc. ("VWC").  The Complaint, filed in the United States District Court for the District of Connecticut, asserts that Gene...

Some things should be obvious.  But, apparently, a columnist in car dealer publication Automotive News felt that car dealerships need to be told that: "Signing a customer's name is forgery.  Period."  Check out the article, which suggests that the reasons for forgery...

 In our experience, consumers have more problems involving motor vehicles than with any other type of purchase.  State and federal laws provide consumers who lease or purchase motor vehicles with many protections, and an alarming percentage of motor vehicle sales or...

Buying a decent car without good credit can be tough.  In Connecticut, car dealers can charge up to 19% interest.  All too often, dealers charge prices are well above book values, and that is before the cost of conveyance fees and other "extras" are added to the...

Trans Union is now using "metro ratings" to evaluate credit risks for collective groups based on where they live.  Attorney Chris Kittell of the Kittell Law Firm writes Trans Union contends that a low metro rating does not just reflect a geographically localized group...

Good Morning! If you've been following our blog, you might know from yesterday's post that Attorney Dan Blinn bought a brand new car over the weekend and that, less than 24 hours later, the car wouldn't start.  Yesterday's post detailed some of the things that we...