Most consumers trade-in their old vehicle when buying a new car. These deals can be complicated if there is still money owed on the trade-in, and a consumer can have real problems when the dealership does not pay off the trade-in. In a typical deal, the dealership...
Month: July 2014
Games Dealers Play: The Waiting Game
Games Dealers Play: The Waiting Game Buying a new or used car can be an exhausting process. Unfortunately, some dealers may drag the process out far longer than necessary. When consumers are tired or hungry, or when they have small children who getting cranky, they...
Dealership Admits to Auto Dealer Fraud
The Arizona Attorney General has obtained a consent judgment against a used car dealership for multiple acts of auto dealer fraud. The dealership was accused of selling cars with salvage titles without dislosing the status of the title, not properly disclosing...
Student Loan Scams
An article in Today's New York Times discusses the predatory nature of some debt settlement companies, who are increasingly targeting consumers who collectively owe more than $1 trillion dollars in student loans.
Auto Dealer Fraud Higher For Cheaper Cars
Incidents of fraud by auto dealers are higher for lower priced cars, according to a recent study. The study, which was conducted by iSeeCars.com, evaluated millions of advertised vehicles and determined that the lower the price, the greater the likelihood that there...
How to Get Free Credit Reports – No Strings Attached
We highly recommend that consumers check their credit reports before they begin shopping for a new or a used car. Finance charges are a major expense, and consumers should know where they stand before they let a car dealer talk them into paying too high an interest...
Telemarketing Scams: Rachel from Card Services
Unwanted telemarketing calls can be very annoying. The Federal Trade Commission's Do Not Call Registry helps limit calls from legitimate telemarketers. But, the registry is not much of a deterrent to scam artists.Many have received calls from "Rachel from Card...
Car Dealership Sold Unsafe Certified Pre-owned Car
A Connecticut Serviceman and his wife have sued a West Haven dealership for selling them an unsafe car even though the dealership allegedly told them that the the car was certified-preowned. Read about problems with certified pre-owned cars here. According to a...
CFPB Needs to Act on Arbitration
No one does a better job of shining a bright light on the problems caused by forced arbitration than Public Justice Executive Director Paul Bland. He really lets loose in a blog article written earlier today discussing a recent travesty of justice in North Carolina,...
Does the dealer have to tell you if your car was in a flood?
When you go to buy a car, you want to learn as much as you can about that car's history. You want to know if it was ever in any accidents or if there was any other type of damage. You need to know what repairs were made, especially if they were expensive. But what if...
Why might a dealership hide the history of your used car?
Buying a used car is unquestionably a more affordable choice than buying a brand new vehicle. If you find a used vehicle in good condition, it could serve as your primary form of transportation for many years. Unfortunately, not every used vehicle is in great...
Connecticut ranks high for auto fraud in the U.S.
Did you know Connecticut ranks among the top states with auto fraud based upon data provided by the Federal Trade Commission? Unfortunately, in 2020, 120,000 cases of auto fraud took place in the United States. In Connecticut, 318.9 incidents were reported per million...
Can a dealership hide that a used car has a salvage title?
Buying a used car is a major investment. You will likely depend on that vehicle to get to work or to safely transport your children to and from school. You should know the condition of the vehicle based on your test drive and the disclosures made by the salesperson...
Bent and damaged frames on cars: What to know
Of all the problems that you can find with a vehicle, a bent frame is among the worse. Structural damage to the chassis will cause you major problems. Unfortunately for consumers, there are plenty of unscrupulous car dealers out there who will cheerfully sell you a...
What to do if your car is a lemon
The last thing you want after purchasing a new vehicle is to start experiencing mechanical problems. It can be challenging, especially if you put everything into buying what you thought would be a reliable vehicle to meet your daily transport needs. Fortunately, there...
Some used car salesmen deserve their reputation
It’s fair to say that used car salesmen have a negative reputation. The cliche is that they’re out to trick consumers and sell them useless products at inflated prices. This is certainly not true for every salesman, and there’s a reason people say to be wary about...
Is an extended vehicle warranty worth the cost?
If the manufacturer warranty that came with your car is expiring soon, you may actually start to listen to those extended warranty robocall messages on your phone. But is an extended warranty – also known as a vehicle service contract – worth the money? Surveys of...
Can you return a used car to the dealership?
When you buy a vehicle, it’s with the expectation that it has been represented correctly by the dealership. In fact, you go to a dealership to avoid questions about the vehicle, because many dealerships do their due diligence and make sure they are aware of all...
Price gouging is more than irritating, it is illegal
It’s a hard time to buy a vehicle. Due to supply shortages, there are fewer new and used cars at today’s dealerships, and that means prices have skyrocketed. As Business Insider notes, a lack of computer chips, rampant supply chain problems and high demand have all...