When shopping for cars, consumers typically fill out a credit application at the dealership. The dealership may then submit the application to multiple banks and finance companies. This is known as "shotgunning". When a prospective creditor pulls your credit report,...
Month: March 2015
The Yo-Yo Scam: The Car Dealer Takes Back the Car
In the typical Yo-Yo Scam, a car dealership tells the consumer that she is "all set" and that her credit application has been approved. She drives home in her new (or pre-owned) car and shows it off her to her friends, family, and co-workers. About a week later, the...
Are Certified Pre-Owned Cars Worth the Extra Money?
Are Certified Pre-Owned ("CPO") cars worth the extra money? A recent article by Tribune Newspapers discusses the increased cost of CPO vehicles, which consumers bought at record levels in 2014. Certified pre-owned cars are supposedly subjected to an extensive...
Do You Really Need a New Car?
A recent Consumer Reports article asks the question that every new car buyer should ask before going to the car dealership: Do You Really Need a New Car?: New-car envy. It can creep up anytime. It may snag you at a stoplight when a muscle car or luxury sedan sidles...
Games Dealers Play: Powerbooking
Powerbooking is one of the most common types of credit application fraud that car dealers commit. A car dealership powerbooks when it tells a bank or finance company that a car or truck is loaded even though it does not have many of the options that are described. For...
When Car Dealers Commit Forgery
Do car dealer employees commit forgery? "It is like smoking a cigarette," said one employee of a major Connecticut car dealership. This individual, a salesman who was upset with his employer, had agreed to talk with me about dealership practices. He confirmed what we...
If Buying a Used Car, Don’t Skimp on the Inspection
The most important thing that a consumer should do before buying a used car is have an independent mechanic inspect the car or truck. A qualified inspector can help car buyers avoid vehicles with serious defects or other problems. Additionally, any minor problems...
Games Dealers Play: Trade-In Games
The advertisements seem too good to be true: the car dealership will give you $3,500 for your trade-in, regardless of condition. Many consumers who have trade-ins with serious problems find these offers impossible to resist. But, be careful, because these...
Don’t be afraid to fight against auto fraud
If you believe that you have become a victim of auto fraud, it's likely that you have had some unpleasant interactions with your dealer. You'll likely be left with a bitter taste in your mouth and feeling that you have been short-changed in some way, but you may be a...
How to recognize vehicle warranty scams
Auto repairs are more than just an inconvenience -- they can be prohibitively expensive. For this reason, some people in Hartford feel the safe thing to do is to purchase a manufacturer’s warranty from their auto dealer. It is important to understand the difference...
Reminders for used car purchases in Connecticut
Many people consider buying used cars because they are often more affordable than brand-new cars. A used car purchase is a still a large transaction, however, and there is important information available for consumers in Connecticut to keep in mind. Connecticut law...
What are the different types of auto dealer fraud?
Buying a car can be a challenging and exciting process. To ensure they are not taken advantage of, consumers should be familiar with the different types of auto dealer fraud and the protections against auto dealer fraud. Types of auto dealer fraud There are several...
What are the possible outcomes if I have a “Lemon law” hearing?
We expect the new or used cars we buy are in good working condition, especially if they are relatively new or have a low mileage. Under Connecticut’s “Lemon Law” if you were sold a defective vehicle that is either at or under two years old or has a mileage at or under...
What can you do if you suspect auto dealer fraud?
Is your recently purchased used car already causing problems? It may have faulty components that were not disclosed at the time of purchase, the auto dealer may have failed to disclose it was involved in a prior accident or the dealer could even have been tampered...
Don’t get burned by these three common types of auto fraud
Studies show that around 1 in 10 property/casualty insurance claims are fraudulent. In fact, insurance fraud is close behind tax evasion amongst some of the most pervasive white-collar crimes. This means that the likelihood of experiencing the outcome of such fraud is...
What should I know about arbitration for a Lemon Law case?
When a Connecticut resident purchases a new vehicle and it fails to live up to its expectations, it is more than a personal disappointment. It could be a financial morass in which more and more money was poured into the vehicle in addition to making the payments for...
Connecticut pre-owned vehicle warranty protections
Consumers who buy a preowned car should not purchase someone else’s problems. They should know about Connecticut’s law that helps protect them from vehicle warranty problems. Coverage Under state law, warranties are required for a used car purchased from a dealer...
Spotting odometer tampering in a used car
Until the advent of digital odometers, tampering with the analog odometers was perhaps the most common type of fraud involved in used car sales in Connecticut and elsewhere. The National Highway Traffic Safety Administration once estimated that more than 450,000 used...