A recent lawsuit filed by employees of a New Jersey auto dealer shows the toxic atmosphere that exists in some car dealerships. While there are many car dealers that respect their employees and customers, we have heard many stories from employees and consumers about...
The Connecticut Appellate Court has dismissed an appeal filed by an auto dealer, A Better Way Wholesale Autos. In its appeal, the dealership was attempting to throw out an arbitrator's decision that the 2004 Mercedes E 500 that it had sold to a Connecticut consumer...
A Wisconsin couple has sued an auto dealership for promising them that a used Mazda 5 station wagon could tow a trailer. The couple wanted to tow a trailer in order to transport an electric wheelchair. The lawsuit alleges that the dealership repeatedly assured them...
Many of our clients tell us about conduct by auto dealers that is quite clearly criminal. Many dealerships regularly engage in forgery, fraud, and outright theft of money.State laws provide for serious criminal sanctions for this type of conduct, including jail time....
We are approaching the busiest time of the year for car sales. If you are considering buying a car in the next couple of months, here is a checklist of things to do BEFORE your first visit a car dealership. 1. Check your credit report for errors: About half of...
Industry insiders know that some auto dealerships regularly engage in criminal activity. For example, one employee of a large Connecticut dealership recently confirmed to me that dealership employees routinely forge signatures; he said that forging a signature was...
Games Dealers Play: The Waiting Game Buying a new or used car can be an exhausting process. Unfortunately, some dealers may drag the process out far longer than necessary. When consumers are tired or hungry, or when they have small children who getting cranky, they...
Incidents of fraud by auto dealers are higher for lower priced cars, according to a recent study. The study, which was conducted by iSeeCars.com, evaluated millions of advertised vehicles and determined that the lower the price, the greater the likelihood that there...
Car rental companies owned nearly 2 million in 2013, and most of those rentals will be resold on the consumer market. Some rental companies have retail divisions that sell former rentals directly to consumers. Many of those cars can be a good deal, and many rental...
One of the biggest tricks in the car business is the "dealer conveyance fee," which is supposed to compensate the dealership for its costs in processing the paperwork, taking care of the registration, and closing the deal. About 20 years ago, dealer conveyance fees...
If you believe that you have become a victim of auto fraud, it's likely that you have had some unpleasant interactions with your dealer. You'll likely be left with a bitter taste in your mouth and feeling that you have been short-changed in some way, but you may be a...
Auto repairs are more than just an inconvenience -- they can be prohibitively expensive. For this reason, some people in Hartford feel the safe thing to do is to purchase a manufacturer’s warranty from their auto dealer. It is important to understand the difference...
Many people consider buying used cars because they are often more affordable than brand-new cars. A used car purchase is a still a large transaction, however, and there is important information available for consumers in Connecticut to keep in mind. Connecticut law...
Buying a car can be a challenging and exciting process. To ensure they are not taken advantage of, consumers should be familiar with the different types of auto dealer fraud and the protections against auto dealer fraud. Types of auto dealer fraud There are several...
We expect the new or used cars we buy are in good working condition, especially if they are relatively new or have a low mileage. Under Connecticut’s “Lemon Law” if you were sold a defective vehicle that is either at or under two years old or has a mileage at or under...
Is your recently purchased used car already causing problems? It may have faulty components that were not disclosed at the time of purchase, the auto dealer may have failed to disclose it was involved in a prior accident or the dealer could even have been tampered...
Studies show that around 1 in 10 property/casualty insurance claims are fraudulent. In fact, insurance fraud is close behind tax evasion amongst some of the most pervasive white-collar crimes. This means that the likelihood of experiencing the outcome of such fraud is...
When a Connecticut resident purchases a new vehicle and it fails to live up to its expectations, it is more than a personal disappointment. It could be a financial morass in which more and more money was poured into the vehicle in addition to making the payments for...
Consumers who buy a preowned car should not purchase someone else’s problems. They should know about Connecticut’s law that helps protect them from vehicle warranty problems. Coverage Under state law, warranties are required for a used car purchased from a dealer...
Until the advent of digital odometers, tampering with the analog odometers was perhaps the most common type of fraud involved in used car sales in Connecticut and elsewhere. The National Highway Traffic Safety Administration once estimated that more than 450,000 used...
