A recent lawsuit filed by employees of a New Jersey auto dealer shows the toxic atmosphere that exists in some car dealerships. While there are many car dealers that respect their employees and customers, we have heard many stories from employees and consumers about...
The Connecticut Appellate Court has dismissed an appeal filed by an auto dealer, A Better Way Wholesale Autos. In its appeal, the dealership was attempting to throw out an arbitrator's decision that the 2004 Mercedes E 500 that it had sold to a Connecticut consumer...
A Wisconsin couple has sued an auto dealership for promising them that a used Mazda 5 station wagon could tow a trailer. The couple wanted to tow a trailer in order to transport an electric wheelchair. The lawsuit alleges that the dealership repeatedly assured them...
Many of our clients tell us about conduct by auto dealers that is quite clearly criminal. Many dealerships regularly engage in forgery, fraud, and outright theft of money.State laws provide for serious criminal sanctions for this type of conduct, including jail time....
We are approaching the busiest time of the year for car sales. If you are considering buying a car in the next couple of months, here is a checklist of things to do BEFORE your first visit a car dealership. 1. Check your credit report for errors: About half of...
Industry insiders know that some auto dealerships regularly engage in criminal activity. For example, one employee of a large Connecticut dealership recently confirmed to me that dealership employees routinely forge signatures; he said that forging a signature was...
Games Dealers Play: The Waiting Game Buying a new or used car can be an exhausting process. Unfortunately, some dealers may drag the process out far longer than necessary. When consumers are tired or hungry, or when they have small children who getting cranky, they...
Incidents of fraud by auto dealers are higher for lower priced cars, according to a recent study. The study, which was conducted by iSeeCars.com, evaluated millions of advertised vehicles and determined that the lower the price, the greater the likelihood that there...
Car rental companies owned nearly 2 million in 2013, and most of those rentals will be resold on the consumer market. Some rental companies have retail divisions that sell former rentals directly to consumers. Many of those cars can be a good deal, and many rental...
One of the biggest tricks in the car business is the "dealer conveyance fee," which is supposed to compensate the dealership for its costs in processing the paperwork, taking care of the registration, and closing the deal. About 20 years ago, dealer conveyance fees...
The types of fraud that an auto dealership could commit are limited only by the fraudster's imagination. Many times, a multifaceted approach is used that incorporates a variety of methods. Odometer rollbacks are a common fraud in the used car market. Manipulating the...
When you buy a car, you know that it’s going to break down at some point. It’s going to need repairs. All vehicles do. This is just a given, and many people specifically budget for these future needs. However, you also expect it to last for a certain amount of time...
Connecticut and states across the entire U.S. were negatively impacted by the recent massive storms and tornados. Damaged property was a major problem and a significant portion of that was inflicted on vehicles because of widespread flooding. Water damage can severely...
Purchasing a car is a major deal for most Connecticut residents. Cars cost thousands of dollars and it can be nerve wracking to go to a dealership, pick out a car, negotiate a price, and obtain financing. Car dealerships are full of notoriously shady characters and a...
Winter weather, road salt and age can all contribute to the amount of rust that develops on a vehicle. Rust is unattractive, but it is far from just a cosmetic issue. Substantial amounts of rust on a vehicle can impact its structural integrity in the event of a crash....
Imagine this: You go to a dealership to buy a vehicle. You find one you like that is around $2,000 above your limit. You can’t finance it, so you decide that you should walk away and wait to get something else. Then, the dealer stops you. What if someone they know...
Used car dealers and salesman are some of the most hated individuals in the U.S. This is mostly due to a pervasive idea that they are fraudsters, and this is why every state has laws against auto dealer fraud. Though, what some may not realize is that federal law also...
Readers of our blog are no stranger to car buying scams. Indeed, many of our blogs are devoted to auto dealer fraud, like last week’s blog. In that blog post, we described how some online “internet prices” were actually after an undisclosed down payment. And, after...
When a Connecticut resident needs a new car chances are they will search the internet first before heading into the dealership. This can be a good way of checking prices, models, features, etc., but a recent article in PC Magazine highlights the deceptive nature of...
Studies show that around 1 in 10 property/casualty insurance claims are fraudulent. In fact, insurance fraud is close behind tax evasion amongst some of the most pervasive white-collar crimes. This means that the likelihood of experiencing the outcome of such fraud is...
