Purchasing a car is a major deal for most Connecticut residents. Cars cost thousands of dollars and it can be nerve wracking to go to a dealership, pick out a car, negotiate a price, and obtain financing. Car dealerships are full of notoriously shady characters and a consumer often believes they are getting the short end of the stick. If a person believes that they have been the victim of car dealer fraud, there are some options they should consider.
Contact the dealer
A person should contact the dealership where they purchased the car and give them an opportunity to correct the problem. The contact can be initiated by the consumer, or it can be made by their attorney. The contact should be in writing and clearly illustrate the problem and what corrective action the consumer would like the dealership to take to resolve the problem.
State agency complaint
In Connecticut, consumers may want to contact the Department of Motor Vehicles to make their complaint. There are many different types of complaints that this agency handles in regard to dealerships including:
- Used car warranty
- Deposits and billing
- Titles
- Liens
- Sales
- Odometers
- False statements related to vehicle condition
Attorney’s help
If a consumer believes they are the victim of auto dealer fraud, they may want to speak with an attorney. An attorney can evaluate all aspects of their client’s case and explain all the options they may have. A lawsuit against the dealership may become necessary and they can represent their client throughout the entire experience. Consumer Law Group provides an initial assessment of auto dealer fraud problems at no cost to a consumer.