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Connecticut Consumer Protection Law Blog

Auto Dealer Fraud by A Better Way Wholesale Autos

The Connecticut Appellate Court, in a unanimous decision, recently upheld a decision by a Connecticut Superior Court Judge that A Better Way Wholesale Autos committed auto dealer fraud. The judge had found, following a trial, that the dealership had committed unfair trade practices and defrauded a consumer.Thumbnail image for Thumbnail image for Thumbnail image for New cars.jpg

Beware Charity Scams

Thumbnail image for Thumbnail image for serious woman making phone call.jpgMany of us are annoyed by unsolicited telephone calls. Although most consumers are probably aware that they need to be cautions when receiving these calls, many may not know that they should be equally cautions when the caller is soliciting for a charity. Many of these charitable solicitations are little more than scams.

Games Dealers Play: Badmouthing the Trade-In

Thumbnail image for Thumbnail image for New cars.jpgMany potential clients contact us after being told by a dealership that their old car had been in an accident and that they can't take it as a trade-in. Sometimes, this is true:many vehicles offered for sale at car dealerships that are not safe to be driven because of prior wreck damage that was never properly repaired. But, sometimes the dealership is being dishonest. This is one of the Games Dealers Play: Badmouthing the Trade-In.

Certified Pre-Owned Cars May Have Dangerous Safety Defects

Thumbnail image for Thumbnail image for used car signs.jpgMost car manufacturers have certified pre-owned ("CPO") programs. Typically, CPO programs involve an inspection by an authorized dealership, who "certifies" that the car meets certain standards.  For example, Toyota advertises that it has a "160-Point Quality Assurance Inspection."

Stopping Auto Dealer Fraud With One Phone Call

Thumbnail image for serious woman making phone call.jpgWe frequently meet with new clients who are victims of auto dealer fraud. Many of them have done on-line research about the dealership before they meet with us, and they have discovered that many other consumers have also been ripped-off. Unfortunately, they didn't do that research before they shopped for a car.

Stopping Auto Dealer Fraud With One Phone Call

Thumbnail image for serious woman making phone call.jpgWe frequently meet with new clients who are victims of auto dealer fraud. Many of them have done on-line research about the dealership before they meet with us, and they have discovered that many other consumers have also been ripped-off. Unfortunately, they didn't do that research before they shopped for a car.

Avoiding Unsafe Recalled Used Cars

Thumbnail image for Thumbnail image for used car signs.jpgRecalls on used cars are issued when a manufacturer or the National Highway Traffic Safety Administration determines that a vehicle is not safe to drive. If a used car is recalled, the manufacturer must fix the problem, replace the defective part, or in extreme cases repurchase the vehicle. Recalled cars that have not been repaired can be dangerous.

Carfax: A Good Tool, But Not A Guarantee

Thumbnail image for Thumbnail image for Thumbnail image for young couple researching.jpgCarfax has done a great job of marketing itself to car dealers and consumers. And, Carfax can be a helpful tool in researching the history of a used car. But, many consumers believe that a clean report means that a car has a trouble-free history. That is not necessarily the case, and relying on a Carfax report can be a big mistake.

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