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Connecticut Consumer Protection Law Blog

When Auto Dealers Break the Law

Industry insiders know that some auto dealerships regularly engage in criminal activity. For example, one employee of a large Connecticut dealership recently confirmed to me that dealership employees routinely forge signatures; he said that forging a signature was "like smoking a cigarette," something done many times a day.   

Games Dealers Play: Paying off the Trade-In

Most consumers trade-in their old vehicle when buying a new car.  These deals can be complicated if there is still money owed on the trade-in, and a consumer can have real problems when the dealership does not pay off the trade-in.  

Dealership Admits to Auto Dealer Fraud

The Arizona Attorney General has obtained a consent judgment against a used car dealership for multiple acts of auto dealer fraud.  The dealership was accused of selling cars with salvage titles without dislosing the status of the title, not properly disclosing financing terms, and making false promises that defects would be repaired.  The dealership also sold vehicles that had hazardous defects and failed to comply with state warranty requirements.

Auto Dealer Fraud Higher For Cheaper Cars

Incidents of fraud by auto dealers are higher for lower priced cars, according to a recent study.  The study, which was conducted by iSeeCars.com, evaluated millions of advertised vehicles and determined that the lower the price, the greater the likelihood that there was fraud relating to the vehicle's history or condition.  

How to Get Free Credit Reports - No Strings Attached

We highly recommend that consumers check their credit reports before they begin shopping for a new or a used car.  Finance charges are a major expense, and consumers should know where they stand before they let a car dealer talk them into paying too high an interest rate.

Telemarketing Scams: Rachel from Card Services

Unwanted telemarketing calls can be very annoying.  The Federal Trade Commission's Do Not Call Registry helps limit calls from legitimate telemarketers. But, the registry is not much of a deterrent to scam artists.

Car Dealership Sold Unsafe Certified Pre-owned Car

A Connecticut Serviceman and his wife have sued a West Haven dealership for selling them an unsafe car even though the dealership allegedly told them that the the car was certified-preowned.  Read about problems with certified pre-owned cars here.  

CFPB Needs to Act on Arbitration

No one does a better job of shining a bright light on the problems caused by forced arbitration than Public Justice Executive Director Paul Bland.  He really lets loose in a blog article written earlier today discussing a recent travesty of justice in North Carolina, where "the North Carolina Court of Appeals said, in essence, it doesn't matter if the arbitration clause is a get-out-of-jail free card for a law breaking corporation, we have to enforce it anyway.  And a few weeks ago, the North Carolina Supreme Court essentially said "Ok with us".

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